Return Policy

If a customer should for any reason wish to return any regular purchase, we will provide a refund (minus the cost of original shipping from Florida) provided that the customer:

1) informs House of Lavande by email, within 3 days of receiving it, of their decision to return the piece

2) ships the item back to us in its original condition at their own cost, with the original purchase tag attached. Returns without the original purchase tag will not be accepted. (Important – DO NOT ship back to us before receiving authorization and instructions)

At the customer’s choice, House of Lavande will then provide either:

1) a dollar refund minus a re-stocking fee of 20% of the price paid or

2) a site credit for the full amount paid to be used towards the purchase of another piece from the House of Lavande site of equal or greater value